Help for bookers & attendees

Booking

• Why did I not receive my booking confirmation?
• What to do when the booking website is not working
• Why did I receive an e-mail from doo?
• How to use access and promotion codes

Payment

• The payment was done already. When do I get the payment confirmation?
• Which payment methods are available?
• When is the deadline for my payment
• Why was my credit card charged by doo
• Possibility of making the payment at a later time

Cancellation and changes to your order

• How to cancel my booking?
• How can I make changes to my order?

Event

• How to contact my organizer
• Where to look event details up
• Questions about the event
• Is it required to print the tickets out?

Other questions

• How to unsubscribe the newsletter

Answer not found?

• Contact doo