Help for organizers
About doo
Account settings
- How to do - Novalnet
- Novalnet - General information regarding the payment service provider
- Organization settings: Managing your account settings
- Creating a doo account
- Multi-user: Working as a team
- The doo account packages
Event Creation
- Using different currencies
- Your first event with doo
- Enter and change event settings
- Create and edit ticket categories
- Define attendee and booking data
- Offer products and additional services
Manage bookings and attendees
- Cancelation & Refund Handling
- Change of attendee data and invoice address
- Monitoring incoming bookings
- Manage bookings and attendees
- The Online Attendee Overview
- Rebooking: How to change existing bookings
Contact management
- Contact details: Collect cross-event contact information
- Add contacts to contact center
- Manage existing contacts
- Creating and Managing of Contact Groups
- Pre fill contact data in the booking process
- Managing contact data fields
Sending email messages via doo
- Email messages: How to create a new message
- Email inbox: How to manage email requests from your participants within doo
- Performance report: How to evaluate the sending of your e-mail massages
- E-mail activities: That's what the events in your e-mail messages mean
- Bounce management: Tips for high quality recipient lists
- Contact management: How to build up clean recipients list
Creating individual event websites
Additional functions
- Embedded Reports
- Forms - Easily set up surveys and feedback requests for your attendees
- Ticket design: How to get your ticket in the desired design
- Optional Service: Refund handling via doo
- Customer specific sender emails
- Filtered cross-event widgets: How to show only selected events
Tips & Tricks
- Tips for virtual events with doo
- Bug Reporting: How you can help us finding the cause for technical issues
- Add calendar entries to your event communication
- Tips for a smooth entry
- Providing flyers, event programs or direction sketches
- Integration into your own Facebook page