Since 20th of August 2019 there's a new design available for the booking process in doo. Additional to a more neatly arranged booking mask, you now have the option to chose whether you want to ask for the attendee's or the booker's data first.

Since the old version of the booking process has fewer functions and will likely only be available until the beginning of 2020, we recommend to all users to change to the new design until then. Elsewise doo will contact the person in charge of your doo organization account separately, in time for the deactivation of the old design.

Important: If you have active customizations for your booking widget, please contact your operative contact person at doo or the support team to ensure a secure migration.

If you create a new event in doo. the new design will be chosen automatically. By contrast when copying an event, the settings of the copied event will be applied. You will be able to change these settings for all of your events at any time though (s. 2.). 

1. What's new?

1.1. The new design of the booking process

The modification of the design specially refers to the second step of the booking process, where the booker inserts the booker's and attendee's data.

The booker is guided step by step through the requested fields. As soon as the fields in the first box are completely filled out and confirmed, the next insert mask opens automatically. This goes on until all requested fields have been answered and the booker can finish the registration.

If there are more attendees to register, the booker has the option to adopt the already inserted data for the next attendee.

Inserted data from the attendees can be adopted for the bookers data as well, whereby the attendee chosen as the template for your bookers data will automatically be chosen as the recipient for the booking confirmation as well as the the invoice.

1.2. New Function: Changing the order of the booking request

In the event's settings (s. 2.) you can chose wether to first ask for the attendee's data (which will have to be entered once for every single attendee) or the booker's data first (which has to be entered once, and who will be the recipient of the booking confirmation and invoice).

In the new booking process the default is, that the attendees data will be requested first, the booker's data second. The reason for the change is that the attendee's data is usually more relevant and meaningful for organizers and can be used in a more versatile way (for example for personalized tickets, the preparation of name tags, send-outs of email campaigns and reports) than the booker's data, which is primarily used for concluding a booking and invoicing.

2. How to activate the new design

You can choose if you want to use the new design or the old one for one of your events at any time. If you select the new design, you also have the change to choose if attendee or booker data should be asked for first.

To do this you have to click on "Advanced Settings" in the third step "Attendee data" of the event creation process (this is possible for existing events and new events you create). Here you need to activate the button "Use the new design for the booking process". A new window "Set order of the question blocks in the booking process" will open beneath, where you are then able to select your preferred order. Now you just have to save your settings by clicking on "Save" at the bottom of the page.

You can find more information about how to create booker and attendee questions here.