doo offers an English version of the booking process so that you can also address international participants with your events. Also the administration interfaces for organizers can be switched to English in the account settings.
1. What does the english booking process include?
The English booking process includes:
- Booking website
- Event website
- Booker communication
- Emails to bookers or participants
2. What do I need to consider when creating an English-language event?
The manually entered content for your event such as name, description etc. will not be automatically translated into English.
Enterprise customers use the "Languages" function to translate the individually entered data into English. All information about this can be found here.
If you want to publish your event in English only, you should enter all information in English in the event creation. This includes all event information such as name and description, all ticket names and descriptions, and any additional booker or attendee queries you may have created. The queries we pre-define, such as name and address, will be translated automatically.
Bilingual events without "Languages" function
If the "Languages" function is not available to you, you have two options:
1) You create a bilingual event, i.e. you enter the name, description, etc. in both languages behind or below each other in the corresponding field.
2) You create two separate events, one in German and one in English, and provide your German and English-speaking bookers with the corresponding link to the event page respectively embed the widget in two different places on your website.
In the settings of the event, you can store your own texts for the German- or English-language booker e-mails under e-mail contents, if desired, as well as make adjustments to the respective invoice contents. If no changes are made there, the doo standard texts in English will be used for bookers of the English-language booking process in each case.
3. How do i create an english booking process?
doo offers both an English version of the event website and all widgets in English. The decision about whether the communication with the booker runs in English is decided by the language of the booking interface. So if an attendee books via an English event page or widget, all booker communication including invoice and tickets will automatically run in English.
Creating an English doo event website
To change the booking process of your doo event website to English, you only need to change the URL and insert the corresponding event ID:
DE: https://doo.net/veranstaltung/1580/buchung --> EN: https://doo.net/event/1580/order
Creating an English widget
To use an English widget, select "English" as the language for the widget in the integration menu. Detailed instructions on how to integrate the different widgets can be found here.
Changing the language in the booking process
The widget and the event website are either in English or German. It is not possible to change the language within the widget / event website. However, you could include the link to the other language page in the event description to give your bookers the option to change the language.
If you have any questions about international payment processing or using the English booking process in general, please contact doo customer service.
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