The payment was done already. When do I get the payment confirmation?

Due to the bank processing time of payments, the time period between the day where the payment was made and the date where a payment confirmation will be sent can lead up to 4 weekdays. Please check your spam folder as well as the folder for advertisement, if there is no payment confirmation after the aforementioned period of time. Within your doo booking portal you can also view, if we received the payment yet. The doo booking portal can be reached by the link which is displayed on the website after a successful booking process or in the booking confirmation e-mail.

Please have a look at the transaction details, to ensure, that the information were stated correctly.

Please contact our doo booking service with the booking number, if further assistance is required.