In the course of a booking, various automatic emails are sent to bookers, such as the booking confirmation or the event reminder. The content of the emails can be customized in the event settings (see Edit email content).
You can use placeholders to dynamically design the email content. For example, you want to mention the event name in the text of an email template. However, you want the template to be used for different events with different names. Instead of the name, you enter the placeholder %EVENT_NAME% in the text of the email template. If the corresponding email is sent when event A is booked, "%EVENT_NAME%" will be replaced by "event A". You can use placeholders both in the subject and in the text. To enter them, either use the placeholder menu in the toolbar or enter the placeholders listed below directly.
Booking specific placeholders
The data is specified by the booker during registration.
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%SALUTATION% |
Salutation (Mr/Mrs) |
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%TITLE% |
Title such as Dr. or Prof. |
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%FIRST_NAME% |
First name |
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%LAST_NAME% |
Last name |
Event specific placeholders
You can define the data in the first step of event creation or change it under "Edit event". The exception is the event ID, which is assigned automatically and is not customizable.
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%EVENT_EMAIL_ADDRESS% |
Organizer E-Mail address |
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%EVENT_END_DATE% |
Event end date |
EN: 5 May 2017 / DE: 05. Mai 2017 |
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%EVENT_END_TIME% |
Event end time |
17:00 |
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%EVENT_ID% |
Event ID |
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%EVENT_CONTACT% |
Event contact person |
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%EVENT_SHORT_DESCRIPTION% |
Event short description |
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%EVENT_VENUE_NAME% |
Event venue name |
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%EVENT_START_DATE% |
Event start date |
EN: 5 May 2017 / DE: 05. Mai 2017 |
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%EVENT_START_TIME% |
Event start time |
17:00 |
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%EVENT_PHONE_NUMBER% |
Organizer telephone |
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%EVENT_ORGANIZER% |
Organizer |
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%EVENT_ADDRESS% |
Event address |
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%EVENT_NAME% |
Event name |
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%EVENT_CITY% |
Event place/city |
Event reminder example
Email text in the template:
Hello %SALUTATION% %LAST_NAME%,
on %EVENT_START_DATE% at %EVENT_START_TIME% the event %EVENT_NAME% will start.
We look forward to seeing you there!
Text in the e-mail to the booker
Hello Mrs. Müller,
on March 09, 2018 at 6:00 pm the event networking evening will start.
We look forward to seeing you there!
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