To install a new e-mail address as contact person for your doo organization account, you first have to create a new user account:
1. Setting up a user account with the new email address
If you would like to use another email address to log into your doo account in the future, please click on the gear symbol you find in the header next to your name (upper right corner). You'll be directed to the team settings page. Please click on "Invite new users" and enter the email address you would like to add to your doo account, select "Team Administrator" as role and confirm by clicking on "Invite". Please find the invitation in your email inbox, click on the link provided in the email and create a new user account. This new account will then automatically have access to your existing organization account and its events.
Important: If you are still a doo basic user, you do not have access to the organization settings yourself, so the changes must be made directly by doo. The best way to do this is to contact us briefly by mail.
2. Changing the contact person
After the new team admin user has accepted the invitation, you can define that all relevant emails from doo (e.g. the payables documents or notifications about published or canceled events) are sent to the new address in the future: Please click once again on the gear symbol next to your name to get to the organization settings, where you will find the "Contact" information. If you click on "Select contact" you'll be able to select and confirm the new user as main contact person of that doo account.
3. Optional: Deleting the old user account
If you would like to delete the old user account from your organization afterwards, stay in the organization settings, scroll down to "Users" and delete the old user from the list by clicking on the trash symbol.
In case you want the user to still have access to the organization account, you can also keep the user as a team member.
Please sign in to leave a comment.